"Making Fast Food is a long overdue book designed to uncover the brutal truths about the have-a-nice-day industry of burgers and French fries ... Reiter masterfully documents, analyses and attacks the low pay and appalling working conditions of the fast food labour force." Emily Caston, City Limits, London, England. "A fascinating and highly readable study of the fast food phenomenon that has become a symbol of life in contemporary society." Diane Schoemperlen, Books in Canada. "Illuminating ... This is a thought-provoking, honest, and painstaking work." Mark Abley, Montreal Gazette. "Creative, demanding, and instructive ... It is so rare that scholars undertake this kind of field research ... [Reiter's study] will come to stand as a classic text on qualitative methodologies." Roberta Hamilton, Department of Sociology, Queen's University.